CICOA Aging & In-Home Solutions contracts with a combination of licensed home care agencies, home modification and individual providers of service in the eight county service area. The services available to clients and their families include respite care, adult day services, homemaker, home health aide, attendant care, skilled nursing, therapies, home delivered meals, assistive technology, minor home modification, habilitation, emergency response systems, transportation and home health supplies. The availability of a variety of home care agencies provides our clients the flexibility needed to ensure they are able to select the provider that will best suit their individual needs. Care managers work with each of our clients on an individual basis throughout the provider selection process.

All agencies interested in providing services for CICOA and our clients must be certified through the Medicaid Waiver program. The Medicaid Waiver program is administered through the Indiana Division on Aging and differs from traditional Medicaid certification. Effective January 2006 all providers (including non-medical agencies) must also be licensed through the Indiana State Department of Health.

Details on the application process for CICOA providers can be found on this website under the Provider Application section. Upon completion of all requirements, an agency is eligible to provide services for CICOA clients under the CHOICE, Social Services Block Grant (SSBG) and Title III funding.

At CICOA, we believe that dependable, effective community-based care is an important element of  a high quality of life for older adults and persons with disabilities.   If you have any questions about becoming a provider, please contact Connie Betourne, In-Home Services Director at (317) 803-6076 or by e-mail at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .